Delivery & Returns

UK Mainland delivery is free on orders over £100 + VAT. Orders under £100 + VAT are charged £12.50 + VAT. Plaster and render products (such as Limelite plasters and the BIOKIL. Replastering Kit) carry a £35 + VAT delivery contribution per order, regardless of order value or the number of bags. If your order also contains other goods, our standard delivery charge for those applies on top: free when the order totals over £100 + VAT, otherwise £12.50 + VAT. At checkout these are shown together as one delivery charge. There is no minimum order value.

• Orders placed by 3pm (Monday to Friday) are usually dispatched the same working day, subject to stock.
• Most orders arrive the next working day, but this is not guaranteed. Remote areas (e.g. Northern Scotland) may take 2–3 working days.
• Pallet deliveries take 1–2 working days.
• Deliveries to Northern Ireland, the Channel Islands and the Isle of Man are available at extra cost. Please contact us on 0330 055 8210 for a quote.
• Timed deliveries are available at cost. Please call 0330 055 8210 or speak to your BIOKIL. representative before ordering.
• Delivery to site addresses is available at no extra cost. Please give the correct delivery address and a contact telephone number for the courier when ordering.
• Collection from our site in Hilton, Derbyshire is available.
• For order tracking, please contact us on 0330 055 8210 or sales@biokilcrown.co.uk.
• If an item is out of stock, we will tell you straight away with a revised delivery date and offer a suitable alternative or a full refund.

Opening hours: Monday to Thursday 8am–5pm, Friday 8am–4:30pm. Closed weekends and public holidays.